For more information about Webex Control Hub, please see this data sheet. iv Allowing users to choose an alternate host . Click the ‘Activate’ link to access Control Hub… A Day in the Life of the IT Admin. . Hidden label ... Quick Start Guide; Cisco Webex; Cisco Webex Room 55 ; User Guide; ... New! . The 10x Better Experience for IT series focuses on enhanced data capabilities that empower IT administrators to manage more effectively. We will create a new Webex account for this email address and assign it to the Admin Sandbox organization. Administrators with accounts created before 2019 who have never logged into Webex Control Hub will need to log into Webex Control Hub at least once to enable access to the Admin Audit Events API. Using Webex Control Hub, administrators are able to configure and troubleshoot devices remotely. Use of these APIs requires you to be an administrator of an organization. . The email address you use for the Sandbox account cannot have been previously used for a Webex account and cannot be associated with a domain that has been claimed by an existing Webex organization. Now it is possible to configure RoomOS and Webex Share devices from Webex Control Hub through the new Advanced Configurations. From Control Hub, go to the Users tab. . Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options 4. ]’Œj`ñIF`qaHÿm»‚Hþs Webex Control Hub delivers a centralized, single pane of glass supporting all collaboration solutions with a unified admin experience and improves productivity and efficiency through smarter and simpler workflows. By automating administration, user management and provisioning can be performed from an existing tool, rather than using the Webex Control Hub. Manage Hybrid Services licenses and users. Choose Cisco Webex Room Device, and click Next. by Cisco Systems. Step 2 . Brand New. %%EOF Cisco Webex Control Hub has been extended to allow more control over devices that are registered on premises and linked to Webex Edge for Devices. Easy-join Webex Personal Meeting Rooms Cisco Webex Control Hub Essentials The Control Hub Essentials Ebook is your complete guide to efficient administration and designing user experience for long term success. This means you will have the ability to remove other users, claim domains, and other functions a Webex organization admin has the ability to do. . Provision, Update or Remove a BroadWorks Subscriber as part of Webex for BroadWorks Solution. Cisco Control Hub Quick Start Guide Use Webex Control Hub to manage your users, services, and devices. The new configuration management feature, disabled by default, will allow write-access to many device configurations. Your toolkit for long term success with Cisco Webex Control Hub. Webex® Control Hub also provides the ability to manage Webex Hybrid Services, such as Hybrid Call Service, Hybrid Calendar Service, Hybrid Directory Service, and Hybrid Media Service. This role is … . endstream endobj 66 0 obj <. Manage Webex users, licenses, and hybrid services programmatically with the Webex Admin APIs. The Calling Admin Portal can be accessed from Control Hub, which serves as the primary administrative experience for all bundled services, such as Calling, Webex and Webex Meetings. Use this configuration guide to set up your Edge Audio solution. The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. When you get started with your organization in Control Hub, we recommend adding users to join Webex Meetings and Webex Teams by entering their email addresses. Pro Pack also provides access to 7 days of Webex Teams reports. Step 1 . envite. . It enables you to manage your servi Full administrators for an organization can use the Admin Audit Events API to retrieve information about significant actions taken by administrators in Webex Control Hub. This can be enabled through Control Hub. Cisco’s new control hub makes life easier for the IT admin by giving them unlimited access to rich insights and overviews within the Webex Control Hub. Kicking other users, altering data, and generally monkeying about in the admin console won't be tolerated and we'll permanently ban you from the Sandbox if you're being malicious. You can only have one Cisco Webex Room Phone in a single space. The voicemail settings and features allow users to retrieve voice messages by email or text. You will need a separate email address from the one you currently use for Webex. Cisco Webex Control Hub Essentials The Control Hub Essentials Ebook is your complete guide to efficient administration and designing user experience for long term success. 65 0 obj <> endobj Use of the Admin Sandbox requires that you understand and agree to the following: To request access to the administrator sandbox, send an email from the email address used on your existing Webex account to devsupport@webex.com, requesting Admin Sandbox access, and including the email address you would like to have enabled for sandbox access. Register for live online classes or watch recorded sessions on topics like … . Within Webex Control Hub, you can associate administrative users with a specific role to ensure that the data within Webex remains in compliance with the legal standards in effect for an organization. Using a personal email address or a web email service is recommended. If there are multiple devices associated with a Workspace, all these devices get the same authorization. Voicemails are sent in a .wav format. Your normal account will not have any access to the administrative APIs or the Admin Sandbox. . Administrators can enable and configure voicemail settings and notifications for users within Control Hub. 90 0 obj <>/Filter/FlateDecode/ID[<168BF95262ECCD45BA94CC5BA851044C><94C01B0C361AD449AFFC08ED65FF8ECD>]/Index[65 36]/Info 64 0 R/Length 117/Prev 219901/Root 66 0 R/Size 101/Type/XRef/W[1 3 1]>>stream . Turn on the switch beneath Show People Insights 3. You will need to follow the instructions in that email to complete your activation. This toolkit provides you, as an administrator, a quick start to configure the best Webex experience for you and your users. For more information on Control Hub, see this guide. By automating administration, user management and provisioning can be performed from an existing tool, rather than using the Webex Control Hub. by Cisco Systems. . After your organisation is created, you receive an email to get started using the admin functions. Then, enable People Insights in Control Hub. When it comes to device management, Control Hub is the single pane of glass for all cloud deployments and recently with our new Webex Edge for Devices it can handle some of the On Premises workload as well. The Calling Admin Portal allows you to configure and modify calling features and services. As an administrator, use this article to get familiar with Control Hub, and begin setting up your organization. Using these APIs, an admin … Cisco Webex Edge Audio for Only Expressway-E Customer Configuration Guide. Access to read hybrid clusters for your organization, Access to read hybrid connectors for your organization. To access this API, the authenticated user must be a read-only or full administrator of the organization to which the report belongs. 8:50 AM (EST): It’s the start of a typical workday, and you’ve been notified that users are having trouble joining meetings and experiencing poor video quality. We’re sharing our superpowers with a new Advanced Diagnostics in Cisco Webex Control Hub (our IT Admin … . . . PagerDuty. Enable People Insights in Control Hub and Site Administration 1. Cisco Webex® Control Hub is a web-based, intuitive, single-pane-of-glass management portal that enables you to provision, administer, and manage Cisco Webex services. . For more details on this refer to the Deployment Guide for Cisco Directory Connector - specifically, I'd call your attention to the 'Convert Free Cisco Webex Teams Users in a Directory Synchronized Organization' section of the Manage Synchronized User Accounts in Control Hub chapter available here: Contact Us. Control Hub is the administration portal for all of the Webex Platform, it covers Calling, Meetings, Teams and Webex Rooms! Using these APIs, an admin can, for example: If your organization uses the Cisco Directory Connector to synchronize Webex user accounts with Active Directory accounts, then you cannot create or delete Webex users via the People API. The Calling Admin Portal can be accessed through Control Hub, which serves as the primary administrative experience for all bundled services, such as Calling, Webex, and Webex Meetings.The Calling Admin Portal allows you to configure and modify calling features and services. In this video I show a high level look and demo at Cisco Webex Control Hub. . Get started with our ebook Cisco Webex Control Hub Essentials Or, you can manage user accounts in Cisco Webex Site Administration Messaging. ... App Hub Feedback. See details for any device in your organization, Create, update and delete devices and device configurations in your organization, Access to read licenses available in your user's organizations, Access to read your user's company directory, Access to write to your user's company directory, See details for any places and place service in your organization, Create, update and delete any place and place service in your organization, Access to read your organization's resource group memberships, Access to update your organization's resource group memberships, Access to read your organization's resource groups, Access to read roles available in your user's organization. . If you already have a partner account on Control Hub, then review your organization information and then click Next. 100 0 obj <>stream Read or List BroadWorks Enterprise, provisioned as part of Webex for BroadWorks Solution. This means an alias for your work email address will probably not work, as your company has likely claimed your entire email domain for their Organization. Enable Voicemail. hÞb``g``šÏÀÀÀìð˜01G²˜830j00„2q2å2~güÂ$Éx‚ñ#“ã3q†K±ºçV®Te˜ÀÅðºwsÙ£–¿0C™]ËÂÀ¹"Êè` :( Regardless if you have direct network access to the device, here are 3 tools to help configure … Register for live online classes or watch recorded sessions on topics like … . . As an admin, you can use the Troubleshooting information presented in Cisco Webex Control Hub to help you determine the root cause of meeting-related issues. You can add new users to your Webex Meetings site in Control Hub. Cisco Webex Control Hub Essentials The Control Hub Essentials Ebook is your complete guide to efficient administration and designing user experience for long term success. When your account is created for the Admin Sandbox, you will receive an email inviting you to administer the organization. For more information about features that are migrating to Control Hub, click here. . To create an Integration that will act on behalf of an administrator, include one or more of the following scopes when requesting an auth token via OAuth: If you would like to develop against the Admin APIs but you are not an administrator of your Webex Organization, you can apply for administrator rights to our Sandbox Organization. Step 6: Choose your call service: Free Calling —Select this option for Unified CM Calling with Control Hub. Play nice. . . D15362.16 DX70 and DX80 Administrator Guide CE9.13, JUNE 2020. www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved. endstream endobj startxref Turn on the switch beneath Show People Insights 3. 0 . At Cisco, we want to make it easier for the IT Admin by providing all the rich insight we have in our internal Technical Support organization directly to the customer IT Administrator. For more information about Reports, see the Admin API guide. Explore our newest apps and recent updates. If this is your first customer order, then add information such as Admin Email Address and Company Name to create your Cisco Webex partner organization, and then click Next. . . See this article for detailed information about the types of events you can retrieve. Authorization for a bot or user is given for a Workspace, not a Device. . Users make and receive calls when paired with the Cisco Webex app or directly using SIP. If you are an administrator, log into this site to get a development auth token with the necessary scopes. . . Enable People Insights in Control Hub and Site Administration. 1. Admin features are moving. Not so long ago, Cisco’s Abhay Kulkarni , released a blog talking about Webex Meeting diagnostics, and how Cisco is investing more into this area to give IT teams better visibility and support. Pro Pack for Cisco Webex Control Hub gives you more access to diagnostic and quality data. See All. ÊdW Read or List BroadWorks Subscribers, provisioned as part of Webex for BroadWorks Solution. Your system administrator sets up device authorizations through the Cisco Webex Control Hub (https://admin.webex.com). . %PDF-1.6 %âãÏÓ Gone are the days that you needed to log into the device web interface to do an advance configuration, such as the default ringtone volume or changing the second monitor role. Cisco Webex Control Hub Essentials Your complete guide to efficient administration and designing user experience for long-term success. Control Hub is the best way to administer your site, so we recommend starting there. If you are not an administrator of an organization, but wish to develop against these APIs, see below for instructions on how to get administrator access to an Administration Sandbox organization. Managing Webex Room devices is as simple as using them! The Admin Sandbox will allow you to use a separate Webex account that is an administrator in a dummy organization for purposes of testing and developing your code. Webex Help Center. Stay in sync and resolve incidents from anywhere. . To use the Admin APIs or the interactive Webex for Developers documentation as an admin, you will need to sign into the Webex for Developers web site with the new administrator account using your alternate email address. The Receptionist client is now configurable in Control Hub. You can find out more about Analytics for Your Cloud Collaboration Portfolio and Advanced Diagnostics and Troubleshooting in Control Hub . Admin Feature Migration Tracker – Control Hub. This guide reviews the steps an administrator can take to assign and configure the Receptionist client within Control Hub. Welcome to Cisco Webex Control Hub. . This new Webex account will be an administrator of the Admin Sandbox Organization. Meetings. hÞbbd```b``:"§€ÉZÉb"™§‚Iy0)w³?€II0é &¿€Hs{°i¿@d|Ø4 ©ÿ ,~D Sign into Control Hub at https://admin.webex.com, go to Settings 2. You will need access to Webex Site Administration or Control Hub, Cisco Unified Communications Manager, and Expressway-E configuration. Register for live online classes or watch recorded sessions on topics like … You'll find a powerful Diagnostics section as well where you can drill down even further into specific meetings that are in progress or that have occurred within the past 30 days. Reports available via Webex Control Hub may be generated and downloaded via the Reports API. Control Hub Updates Advanced Configurations. Search More results... Generic filters. . ``º ¬h ä¦ã? You'll need to generate authentication tokens as this administrator account, rather than from your normal account. . You will be an admin in the Sandbox Organization, along with every other developer who has been granted access to the Sandbox organization. Sign into Control Hub at https://admin.webex.com, go to Settings 2. Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Options 4.