Oh and parking is 24$/day... that could be lower as well. Reviews from Gaylord Opryland Hotel employees about Gaylord Opryland Hotel culture, salaries, benefits, work-life balance, management, job security, and more. His remarkable story starts when his son's beloved stuffed giraffe "Joshie" was accidentally left behind at the hotel. Very nice, too much to explore in only a day. Family blogger Christina McMenemy (a.k.a A Mommy Story) was so wowed by the service at this Nashville hotel … It was awkward to be on the balcony as people looked up at us hundreds of people walked under us. Spectacular with so much ambiance!! The hotel offers room amenities like flat-screen TVs, minifridges, coffeemakers, and Wi-Fi for an additional fee. Should warn about renovations! The Inn at Opryland, A Gaylord Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. 8. Bungie creates a holiday miracle. And the only nearby restaurants are chains like chili’s or Cracker Barrel. Reasturants were great, a little over priced but good food good service. 8am to 6pm EST &. more, Lock in the lowest price from these sites. Unique Dining Events. Once I'm hold they don't come back. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Overlooking beautiful Lake Grapevine, the magnificent Gaylord Texan Resort pays tribute to everything Texas on a grand scale. Has anyone been able to book this package this year?More, Angie--I'm sorry to hear that you're having this issue. The Inn at Opryland A Gaylord Hotel Useful Findings. But sometimes had a hard time finding my hotel room. I have not been able and trying to book since June. The Gaylord Opryland Resort was a great destination. Regardless a fantastic place and if I take my family to Nashville, I'd totally stay there again. The resort is not cookie cutter. My expectations were exceeded.. I simply have no need for a Gina resort with all the indoor lakes and botanical gardens and many restaurants. It is not taking … Email: customerservice@gaylord.com. Don't miss our special dining events and unique culinary experiences throughout the hotel, including Holiday Dining during A Country Christmas at our … The tiles in the bathtub had MOLD in the grout! Overall, while this is a beautiful hotel, I was slightly disappointed with it. The staff was friendly and it is a very convenient location, close to downtown Nashville and shopping. Rooms were fantastic, staff was amazing, resort itself is huge & very well run. Also, when the hotel has a large convention, more restaurants should remain open later. Perhaps it would be wise to spread the available restaurants out a bit (keep one open in the Cascades section, one open in the Delta Section and one in the Magnolia section). This is the version of our website addressed to speakers of English in the United States. Book a Gaylord Opryland Resort car service today with Signature Transportation. I have not been able and trying to book since June. When you KNOW a huge convention is all checking out at the same time, why wouldn't you open both counters? Thanks,Tim S.Customer Care Specialist. He took a bad situation and made it better.. Atrium View rooms offer unrivaled views of our one-of-a-kind atriums that host tropical environments with waterfalls, fountain shows and fish ponds. Gaylord Opryland Resort & Convention Center 2800 Opryland Drive, Nashville, TN, 37214, United States Of America I apologize for the lack of service you … This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. There is an Atrium cafe in The Inn at Opryland A Gaylord Hotel Nashville that serves breakfast and coffee The Country Music Hall of Fame is 20 miles from Inn at Opryland Gaylord Hotel. Rooms are fantastic with a cute balcony. Overall a good experience. I will reach out to you privately to try to resolve.Tim S.Customer Care Specialist. GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review Responded June 25, 2019. Enjoyed our stay a lot to do on hotel property. I keep being told to call back that the packages have not been released or there is a glitch in the system. Select a room at the Gaylord Opryland … The promotion is done on sept 23, 2018. Its been 3 months now. Burnt out light bulb. Every time I call to try and make a reservation and book the agents try to be helpful but can not book this package. For details, call (615) 871-6169; from your hotel room, phone … Didn't even have to leave the complex. It is advertised on the website , by phone number only. Gaylord Opryland Resort & Convention Center: Very poor customer service! Great shopping. Phone: 1.800.448.6160. more, Lock in the lowest price from these sites. Ask 719hansk about Gaylord Opryland Resort & Convention Center, Ask Beegee_bbgp about Gaylord Opryland Resort & Convention Center, Not for everyone. The Opryland Resort is a lovely place with good shopping, good food and courteous staff. Fax: 1.800.272.3412. Once you’re here a day or so you can find what you need, but still a long walk. My room was also clean but needed some maintenance. For such a popular resort how can it be run this way??? Gaylord Opryland. A one hour wait at 9:30 p.m. is unacceptable. Shower dripping. Priceline™ Guest Score [8.2 Very Good] 【 Gaylord Opryland Resort & Convention Center Reviews 】 Read reviews by verified guests of Gaylord Opryland Resort & Convention Center in Tennessee. Upgrading your browser will ensure the best possible experience on our website: Gaylord Opryland Resort & Convention Center Features, Gaylord Opryland Resort & Convention Center. Very disappointed with attempting to try and book a reservation at this resort. Bid & Quote. NOT what I would expect from a high end hotel in this price range! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Fri 8am to 5pm EST. Once I'm hold they don't come back. All day long there was a drilling noise and banging. I keep being told to call back that the packages have not been released or there is a glitch in the system. Mon.-Fri. … The overall hotel is clean and seems to be kept up. There is a mall right next door that you can walk to, a great place to shop with fantastic bargains! Wear comfortable shoes for sure!! Review tags are currently only available for English language reviews. Reason and the rooms / Cascade restaurant and the Gardens were all as you would want them to be.. clean / services and the gardens were manicured to perfection!! I had a situation that needed resolve and the Manager Matt was above and beyond with his Customer Service Skills. Rooms are clean awesome balcony view. Great food options and even bars! Luckily for blogger Christina McMenemy, the Gaylord Opryland … From the moment you walk through the doors into one of the atrium, it is just breathtaking. We had an atrium view room, but it was located directly above the main walkway to the adjoining Atrium. The property is gorgeous and the room was very clean. Review tags are currently only available for English language reviews. Gaylord Opryland Resort & Convention Center: Customer Service - See 11,830 traveller reviews, 7,086 candid photos, and great deals for Gaylord Opryland Resort & Convention Center at Tripadvisor. Gaylord Hotels Corporate Office Headquarters Address: 201 Waterfront St. National Harbor, MD 20745 Email: n/a Corporate Phone Number: 1-800-627-7468 Fax Number: n/a Customer Service Number: 1 … Customer Service. The following information is available for Gaylord Opryland Resort & Convention Center: 2,888 rooms + 9 acres of indoor gardens. See availability The fine print Due to Coronavirus (COVID-19), wearing a face … There was only a couple of restaurants open at that hour and they were all in the same area. When I’m visiting a town I like to be located in an area where I can walk around and wander. Spectacular with so much ambiance!! I hung up tonight after 50 minutes being out on hold for the agent to go ask a question. The Gaylord Opryland Resort and Convention Center sustained flood damage and is currently closed to overnight guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Give it a try. Gaylord Opryland Resort & Convention Center: Customer Service - See 11,798 traveler reviews, 7,019 candid photos, and great deals for Gaylord Opryland Resort & Convention Center at Tripadvisor. Sorry". I'm sorry we weren't a good fit for you, but if your needs change, we will continue to be here to try to meet them in any way we can. Big resort far from downtown, Ask rbach about Gaylord Opryland Resort & Convention Center, Ask 214tb about Gaylord Opryland Resort & Convention Center, Hotels near Gaylord Opryland Resort & Convention Center, Gaylord Opryland Resort & Convention Center Gym, Gaylord Opryland Resort & Convention Center Rooms, Gaylord Opryland Resort & Convention Center Pool, Pet Friendly Hotels in Downtown Nashville, Hotels near Gaylord Opryland Resort Gardens, Hotels near Grand Ole Opry Back Stage Tour, Hotels near Dolly Parton My Opry Memories, Hotels near Delta Riverboat Company at Gaylord Opryland Resort, Hotels near Cooter’s Museum and Store Nashville, Hotels near Willie Nelson and Friends Museum and Nashville Souvenirs, Hotels near (BNA) Nashville Metropolitan Airport, Hotels near Middle Tennessee School of Anesthesia, Hotels near Lincoln College of Technology, Hotels near Meridian Institute of Surgical Assisting, Hotels near Nashville College of Medical Careers, Hotels near University of Phoenix - Nashville Campus, We compared the lowest prices from 13 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites, Holiday Inn Nashville-Vanderbilt (Downtown), We compared the lowest prices from 12 websites, Holiday Inn Express Nashville Downtown Conference Center. Love the Gaylord Opryland Hotel ...especially Matt's Customer Service..!!! We went without dinner one night and paid $30 for chicken fingers via room service one night. I have been trying to book a Basic Christmas package since June of this year. I had a situation that needed resolve and the Manager Matt was above and beyond with his Customer Service Skills. Our Facebook Posting Policy: Gaylord Hotels upholds values of professionalism, dependability, and flawless customer service. The belief that you should do your best to “make things right” with … I would recommend Gaylord Opryland Resort in Nashville as THE place to stay for this reason being my #! - See 11,820 traveler reviews, 7,050 candid photos, and great deals for Gaylord Opryland Resort & Convention Center at Tripadvisor. Was here for a convention last week. I hung up tonight after 50 minutes being out on hold for the agent to go ask a question. But this is not the reason I didn’t care for this hotel. Check in was smooth, but keep in mind you have to drag your luggage to your room by yourself, so heaven help you if you have a lot and the room assigned to you is in the other end of the place! It was Just not for me. Hotels run the gamut of customer experience: some knock it out of the park, while others can’t even seem to get clean sheets on the bed. I sent an email to complain and I was told sorry for your problems to basically keep trying that hopefully the problem will be sorted soon. Details. Our Nashville resort features freshly remodeled guest rooms and suites, a completely redesigned Cascades lobby with VIP check-in area, the challenging Gaylord … Taxes and fees that are shown are estimates only. Reason and the rooms / Cascade restaurant and the Gardens were all as you would want them to be.. clean / services and the gardens were manicured to perfection!! I was there for a convention and our sessions ended at 9 p.m. Take a culinary journey to Italy’s Amalfi Coast at this beautiful courtyard-like restaurant in Gaylord Opryland Resort's Garden Conservatory Atrium. I prefer to go find local restaurants. When I called the front desk and asked about it I was just told "yes, it's construction. The only problem we had was we had to call maintenance 3 times to fix toilet which ran continuous. AMAZING but needs improvements! The informational boards are few and far between, and navigating your way between the three buildings is awkward. I really thought this was going to be an average hotel in a small town with soaring temperatures, it was amazing.. a resort in and air-conditioned bubble, constant cool temperature, multiple facilities, great food and fine dining, immaculately clean, friendly helpful staff and everything you need within the complex. We were only able to see two of the atriums given the time we had. Arrive at Gaylord Opryland from the Nashville International Airport in style, with a choice of limousine, Town Car, SUV Navigator or the Gaylord Opryland Bus. There was no warning whatsoever that this would be happening. GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review Responded September 10, 2018 Angie-- I'm sorry to … This Florida luxury resort made headlines several times over the year thanks to its imaginative kid-friendly initiatives. Stay in luxury at Gaylord Opryland Resort & Convention Center in Nashville. Ask Angie W about Gaylord Opryland Resort & Convention Center, Ask Robyn S about Gaylord Opryland Resort & Convention Center. One last thing, when we checked out, they only had ONE side of the counter open for checking out. Gaylord Opryland Resort & Convention Center Features, Gaylord Opryland Resort & Convention Center. GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review. COUPON (5 days ago) Gaylord Opryland Resort & Convention Center features a full-service spa, 2 outdoor pools, and a water park. Every time I call to try and make a reservation and book the agents try to be helpful but can not book this package. … Ask 462joan about Gaylord Opryland Resort & Convention Center. But he hotel itself is a maze, and you need a day just to get your bearings in this place. The staff were nice. I sent an email to complain and I was told sorry for your problems to basically keep trying that hopefully the problem will be sorted soon. It is advertised on the website , by phone number only. Its been 3 months now. When I call I'm put through to 3 or 4 different agents who don't know who to book this package or I'm put on hold after I've told them I'm calling to book. Definitely worth a visit, however, we had a few concerns. Perfect ! Inn at Opryland Nashville is a 3-star hotel … Ask mickeychickcanada about Gaylord Opryland Resort & Convention Center, Ask Ralphmary1984 about Gaylord Opryland Resort & Convention Center, Ask G_Tripper2014 about Gaylord Opryland Resort & Convention Center, Ask Emily B about Gaylord Opryland Resort & Convention Center, Ask GinaJ260 about Gaylord Opryland Resort & Convention Center, Hotels near Gaylord Opryland Resort & Convention Center, Gaylord Opryland Resort & Convention Center Pool, Gaylord Opryland Resort & Convention Center Gym, Gaylord Opryland Resort & Convention Center Rooms, Pet Friendly Hotels in Downtown Nashville, Hotels near Gaylord Opryland Resort Gardens, Hotels near Grand Ole Opry Back Stage Tour, Hotels near Dolly Parton My Opry Memories, Hotels near Delta Riverboat Company at Gaylord Opryland Resort, Hotels near Cooter’s Museum and Store Nashville, Hotels near Willie Nelson and Friends Museum and Nashville Souvenirs, Hotels near (BNA) Nashville Metropolitan Airport, Hotels near Middle Tennessee School of Anesthesia, Hotels near Lincoln College of Technology, Hotels near Meridian Institute of Surgical Assisting, Hotels near Nashville College of Medical Careers, Hotels near University of Phoenix - Nashville Campus, We compared the lowest prices from 18 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 17 websites, Holiday Inn Nashville-Vanderbilt (Downtown), We compared the lowest prices from 19 websites, Holiday Inn Express Nashville Downtown Conference Center. Here is a great example of exemplary Customer Service, found at the Gaylord Opryland Hotel in Nashville, TN. Our Opryland hotel offers room options that allow you to relax and unwind in comfort. It’s very difficult to navigate where you need to go. The resort is just lovely, it’s like a tropical rainforest or Disneyland or natural wonderland inside. Hi--Thanks for your honest and candid review. It has its own unique personality. Our room was in the Cascades Section and we had construction above us. Mon.-Thurs. Gaylord Opryland Resort & Convention Center. This hotel is stunning! Gaylord Opryland Resort & Convention Center. I was expecting to be able to sit on the balcony and enjoy the atrium view of water and plants, not people watching. The prices seemed fair for the amount of services offered. GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review Responded December 21, 2015 Good afternoon, Thank … When I call I'm put through to 3 or 4 different agents who don't know who to book this package or I'm put on hold after I've told them I'm calling to book. In May, Mercantile Capital Corporation CEO Chris Hurn was so impressed by the service his family received that he blogged about the experience. I would recommend Gaylord Opryland Resort in Nashville as THE place to stay for this reason being my #! The only hitch was the 'riverboat' ride which is cool, was 12$ I think which was roughly 18$ Cdn.. personally wouldn't spend the money again. But...if you love a full service resort with lots to see and lots of amenities. So big. It is not taking any new reservations at present. Our hotel boasts a full-service spa, golf course, event venues and restaurants. This hotel is far from downtown. Limited stair access, we had to wait for elevators everywhere we went. I think 5$ would be better. The promotion is done on sept 23, 2018. … Please see our partners for more details. For such a popular resort how can it be run this way??? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. They had two counters available across from one another. Gaylord Opryland Resort & Convention Center: Amazing resort with superior customer service. Gaylord Texan resort features the 10-acre Paradise Springs water park, … He took a bad situation and made it better.. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Has anyone been able to book this package this year? Firstly there is TONS of walking. .. Phone: +1 615-458-6848. It’s got everything from exotic plants, butterflies, waterfalls, pond, etc.Plenty of themed restaurants to choose from with a variety of budgets. The Gaylord Opryland Resort … Location was also excellent with a short walk to the Opry Mill and 15 minutes from downtown Nashville. Allow our chefs to tantalize your palette with rustic … .. Our concierge can help you plan your trip, purchase tickets, schedule reservations and tee times, and handle personal requests. Call or Fax. Learn more: www.GaylordOpryland.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We noticed that you're using an outdated browser. I was here for a business show in November. The Tripadvisor website may not display properly. This is the version of our website addressed to speakers of English in the United States. - See 11,788 traveller reviews, 7,003 candid photos, and great deals for Gaylord Opryland Resort & Convention Center at Tripadvisor. I have been trying to book a Basic Christmas package since June of this year. Had to wait 45 minutes in the line when it could have been a much shorter wait. So Beautiful inside. Very disappointed with attempting to try and book a reservation at this resort. Call toll free 1-866-972-6779 or (615) 883 … Guest Service Agent at Marriott International. Please see our partners for more details.